Convention service managers: Salary, career path, job outlook, education and more

Convention service managers coordinate the activities of various departments, to accommodate meetings, conventions, and special events. They meet with representatives of groups to plan the number of conference rooms to be reserved, design the configuration of the meeting space, and determine what other services the groups will need, such as catering or audiovisual requirements. During a meeting or event, they resolve unexpected problems and ensure that hotel operations meet a groups expectations.

Education Required
Most full-service hotel chains hire candidates with a bachelors degree in hospitality or hotel management. Hotel management programs typically include instruction in hotel administration, accounting, marketing and sales, housekeeping, food service management and catering, and hotel maintenance and engineering. Systems training is also an integral part of many degree programs, because hotels use hospitality-specific software in reservations, billing, and housekeeping management. The Accreditation Commission for Programs in Hospitality Administration accredits about 60 hospitality management programs.
Job Outlook
The projected percent change in employment from 2016 to 2026: 6% (As fast as average)
(The average growth rate for all occupations is 7 percent.)
Advancement
Large hotel chains may offer better opportunities than small, independently owned hotels for advancing from assistant manager to manager or from managing one hotel to being a regional manager. However, these opportunities usually involve relocating to another city or state.
Licenses/Certifications
High school students can enroll in the Hospitality and Tourism Management Program (HTMP) offered by the American Hotel & Lodging Educational Institute (AHLEI). The HTMP is a 2-year program that teaches management principles and leads to professional certification. College students and working professionals can also obtain the Certification in Hotel Industry Analytics (CHIA) through AHLEI.
Median pay: How much do Lodging Managers make?
$51,840 Annual Salary
$24.93 per hour

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